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Details of Tutor

I have 5 years of experience as a Service Desk Technician, providing IT support for hardware, software, network, and user access issues through phone, email, and remote tools. I manage service tickets using tool ServiceNow to make sure problems are fixed on time. I also handle user accounts in Active Directory and give remote support using tool Microsoft Remote Desktop. When issues are complex, I escalate them to the right teams and keep users updated. I help create user guides and FAQs, focus on good customer service, and keep systems running smoothly. I also assist in setting up computers, installing software, and managing IT equipment records.
Tutoring languages:
English
Qualifications:
Subjects:
Mathematics
Course taught:
Computer Science / Netwoking / Level2 Support
Ability levels taught:
Beginners / Basic / Intermediate / Advanced
Availability:
Sunday / Monday / Tuesday / Wednesday / Thursday / Friday / Saturday
Responds to new student messages within 48 hours on average.
Has a self-recorded teaching video available on their profile.
At least 3 verified student reviews with an average rating of 4+ stars.
Builds long-term, personalized learning paths for each student.
Maintains a friendly and professional attitude with students.
Picked from our list
TutorLessons are much more than a video call. So tutors can bring tricky concepts to life with interactive exercises, draw diagrams as they go, plus annotate homework and practice questions together.