Tutors' Terms of Service

Account

The Tutor's account required to use the Web Platform to access/edit their profile and communicate with Customers.

Application

The application form on the Web Platform completed to obtain an Account.

Confirmed Solo Lesson

A Solo Lesson paid for and confirmed by the Customer.

Confirmed Group Lesson(s)

One or more Group Lessons confirmed and paid by the Customer.

Customer

The person purchasing Online Lessons or Event Tickets on the Web Platform.

Tutor

The self-employed professional offering Online Lessons and/or Events through the Web Platform.

Web Platform

www.TutorsBridge.co.uk

• These terms constitute the entire agreement between us and you in relation to the Services provided.
• Do not use the Web Platform if you do not agree to these terms.
• These terms come into effect from Wednesday, September 9th 2025.

You must complete an Application in order to obtain an Account on the Web Platform.

• Act as your agent in the relationship with Customers/Students.
• Provide marketing, communication, booking, and fee collection services.
• Supply, host, and maintain the Web Platform.
• Provide support and advice for profile content.
• Maintain notification systems for communication between Tutors and Customers.
• Display accurate fee information.
• Settle all Tutor Fees where Customers have used our payment services.
• Investigate complaints and handle refunds per our policies.
• Ensure screening of all New Applicants.

• Ensure safety and security of themselves and Students.
• Do not share login credentials.
• Post only legal and non-offensive content.
• Comply with safeguarding obligations and Acceptable Use Policy.
• Do not circumvent the Web Platform or payment services.

• Tutors set their own pricing structure via thire dashboard.
• Platform Fees are deducted from the Price based on Membership Level / Agreement.
• Payment is settled monthly via Prepared Invoice into the Tutor’s UK bank account.
• Refunds are processed according to cancellation rules.

All Tutors must adhere to safeguarding standards and Policies, including:

• Keeping Children Safe in Education guidance.
• Code of Conduct, Acceptable Use Policy, Lone Working Policy, and Whistleblowing Policy.
• Report concerns immediately to the Designated Safeguarding Lead (DSL).

• Tutors are liable for any damage caused through use of the Web Platform or provision of services.
• Tutors must maintain adequate liability insurance.
• We are not responsible for third-party websites or platform issues.
• Internet transmissions are not completely private or secure.
• Some liabilities cannot be excluded under English law.